Kimberly,
Please follow the instructions in the article below and let me know if it resolves the issue:
No, unfortunately it does not. The reason is that there is no "Use Credits" button on my screen as I stated in my original question - see attached. Any other ideas? Thanks much.
Kimberly,
We will open up a support ticket and have a tech reach out so that we can investigate further.
There is on install button on my Android phone when I go to Viper all it does is asks me to purchase it and I already have a new key that I purchased
Kimberly Haagen
Putting existing key on new phone
I purchased a new phone and now I cannot put Vipre using my existing premium key on the Android version. Vipre free installs just fine but when I try to put the premium key on it, there is no "Use Credits" key. I think this is because it's a new device, but the new phone substituted for my prior phone. Please help!
2 people have this problem