If you bought VIPRE from the Home Shopping Network, then you can find your activation key inside the package that you received. It will be on a foldout card or a card within the jewel case that reads 'Important: do not discard'. In the event that you still cannot locate your key, then please have your HSN Proof of Purchase ready and contact our Customer Service department at (800) 336-3166. They are available to assist you weekdays from 9 a.m. to 6 p.m. Eastern Standard Time.
Non-HSN or Online Customers:
After you made your purchase, you were emailed your activation key along with a link for downloading VIPRE. If you purchased VIPRE Internet Security, then your key will start with 405 or 485. If you bought VIPRE Antivirus then your key will start with 411 or 481. If you are unable to locate the email with your activation key, then you can contact our Customer Service department at (800) 336-3166. They can help you weekdays from 9 a.m. to 6 p.m. Eastern Standard Time.