Whenever there is a newer version of Windows available, due to the large number of changes and upgrades, VIPRE will need to be removed prior to starting the process.
The instructions below outline the process for successfully upgrading.

First, VIPRE will need to be uninstalled from the system:

  1. Navigate to the Control Panel and select "Uninstall a program"
  2. Locate VIPRE and select Uninstall
  3. Once completed, reboot if prompted.
Note: Business Agents can be removed by the Console, but a reboot may still be required

Once VIPRE is removed, Windows can be upgraded

Finally, once the installation is complete, reinstall VIPRE:

Click Here to reinstall VIPRE Antivirus / Internet Security
Click Here to reinstall a VIPRE Business Agent