Due to the nature of infections today, it's possible a threat was not caught by the current definitions from VIPRE.

Should this occur, the threat can be submitted to VIPRE Security:

  1. Navigate to the following site: https://www.vipre.com/support/submit-missed-threat/
  2. Fill out the submission form with as much detail as possible
  3. Use Choose File to upload a sample of the Threat
  4. Select Submit

The file will be tested and added to future definitions if found to be malicious.

If you need further assistance, please Contact Support.

Note:If you're unsure if the file is malicious, submit the file to Virus Total for preliminary analysis