After the VIPRE Business application has crashed unexpectedly, the following error is encountered in the Windows Application Event logs:

"Faulting application Sbamsvc.exe, version (application_version), time stamp (time_stamp), faulting module RPCRT4.dll..."


  • VIPRE Business
  • VIPRE Business Premium
  • VIPRE Endpoint Security
  • Windows Vista
  • Windows Server 2008


This message occurs due to problems with a commonly used Windows DLL file called RPCRT4.dll. Issues with this file may cause VIPRE Business and other Windows applications to crash.

A supported hotfix is available from Microsoft:


This problem occurs because of an access violation in the rpcrt4!NdrpFinishDcomAsyncClientCall call.