The instructions below outline temporarily disabling VIPRE Email Security for troubleshooting purposes.

Disabling VIPRE Email Security's Agents / Sinks:

  1. Open VIPRE Email Security Management Console
  2. Go to: Settings > Agents / Sinks
  3. Select 'Unregister / Unbind' (This will temporarily interrupt mailflow)

Once the Agents / Sinks are disabled, VIPRE Email Security's services can be safely stopped:

  • VIPRE Email Security Cloudmark Engine Service
  • VIPRE Email Security Monitoring Service
  • VIPRE Email Security Plugin Manager Service
  • VIPRE Email Security Remoting Service
  • VIPRE Email Security Updates Service
  • SpamCure

Once these steps are accomplished, VIPRE Email Security should be removed from Mailflow.