Machines with names longer than 15 character have a duplicate entry in the Unprotected Computers tab. The duplicate entry shows a truncated machine name.


  • VIPRE Business
  • VIPRE Business Premium
  • VIPRE Endpoint Security
  • All Supported Operating Systems


Rename the machines to comply with NetBIOS standards.

Or hide the agents with truncated names from showing in the Unprotected Computers list. Each entry can be hidden by choosing "Hide the selected computer(s)" from the right click context menu.


Part of the discovery of machines is to do a NetBIOS broadcast to find machines on the network. Windows limits NetBIOS names to 15 characters. The 15 character name returned by NetBIOS causes a duplicate agent to show in the Unprotected Computers list.