NOTE: Your Mac OS will need to be installed with Python in order for this log gathering script to work. 

    1. On the Mac agent, go to finder function, and launch the Terminal (command-line interface)
    2. Change directory to /Applications/VIPRE Endpoint
    3. From this path, type command,

Once complete, compress and submit the Destination Folder to the ThreatTrack FTP:
How to FTP a file to ThreatTrack Support